About Mercy Corps Energy 4 Impact

Energy 4 Impact is Mercy Corps’ energy access platform, working to improve the lives of millions across the poorest and most fragile regions of the world through access to clean energy. Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

The Program

Mercy Corps Energy 4 Impact is implementing a three-year program called Financial Inclusion for Clean Cooking Access in Rwanda and Sierra Leone (FICCARS). The program seeks to address the challenge of access to finance among women living in cities, particularly in urban informal settlements and slums in these two countries.

 The Position

The Senior Program Officer (SPO) will work with the FICCARS program team and implementing partners to ensure quality delivery of program outputs in alignment with the program plan. The SPO is primarily responsible for programmatic support to the Program Lead in coordinating the implementation activities and delivery of outputs by the program team and implementing partners as well as providing technical expertise on gender and social inclusion (GESI).

Essential Responsibilities


  • Work closely with the program team and implementing partners to ensure effective implementation of activities and delivery of quality outputs.
  • Coordinating program reporting by implementing partners, in particular tracking reporting deadlines, ensuring adherence to reporting quality requirements, and where needed, supporting them with report editing.
  • Work closely with the program team to build the capacity of implementing partners in program implementation, GESI, and community engagement.
  • Support the Program Lead to document lessons and success on the program to inform further programming.


  • Track activities and delivery of outputs by implementing partners to ensure cohesiveness in program delivery.
  • Provide expertise in GESI in program activities in alignment with the Mercy Corps GESI policy and guideline.
  • Support the Monitoring, Evaluation and Learning (MEL) team to ensure effective monitoring, evaluation and reporting of program activities and results. This may include participating in MEL field activities and supporting analysis and reporting of evaluations where needed.
  • Support the Program Lead with preparing interim and annual narrative reports to the donor.
  • Support the Program Lead in ensuring the program is implemented in alignment with Mercy Corp’s program standards.
  • Coordinate development and dissemination of knowledge products developed in the program.
  • Lead co-ordination and planning of stakeholder workshops in the program. This includes co-facilitating the events with the program team and implementing partners.
  • Oversee the filing and management of program documents as per the Record Retention policy.
  • Support engagement with key stakeholders in the public and private sector and manage logs of engagements carried out throughout the program.


  • Support the program community accountability and reporting mechanism (CARM) focal person in sensitizing community members on the feedback channels available to them, including understanding how all feedback received is addressed.
  • Submit face to face feedback to the CARM focal person for processing.
  • Collaborate with the CARM focal person and the Ethics team in investigating and closing CARM feedback loops.


  • Coordinate research and learning initiatives by the program team and implementing partners to contribute to program’s learning and adaptation needs.
  • Support the MEL team and Program Lead in coordinating periodic learning and reflective sessions to share monitoring data, lessons, and research findings with program stakeholders, and leverage the outputs from these sessions to improve the program.
  • Support the private sector implementing partners with designing and implementing action research activities in the program.

Supervisory Responsibility



Reports Directly To: Program Lead

Works Directly With: the MEL team, the in-country implementation partners, the Programme Performance and Quality (PaQ) team.

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Minimum Qualification & Transferable Skills

  • BA/BS or equivalent in gender studies, energy and/or environmental studies, international development, economics, or other relevant. MA/S is advantageous.
  • 4 to 6 years’ experience in international development programs. Experience implementing in Rwanda or Sierra Leone is advantageous. Experience implementing programs in urban areas is also advantageous.
  • Knowledge and experience in implementing gender and social inclusion in development programs.
  • Demonstrated ability to work with and communicate effectively with ethnically diverse team members of varied work styles.
  • Ability to effectively represent Mercy Corps and its interests to key stakeholders.
  • Experience working with local and national authorities, the private sector, and non-government organizations.
  • Experience developing program reports for donors.
  • Demonstrated analytical skills and ability to synthesize data into a high-profile narrative to inform decision making.
  • Effective verbal and written communication, multi-tasking, organizational and prioritization skills.
  • Demonstrated flexibility and creativity in planning and problem solving.
  • Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work.

Success Factors

The successful Senior Program Officer will have an outstanding ability to work with and coordinate activities with different teams in the program, both internal and external. S/he/they will also demonstrate the ability to effectively implement programs within the current and future program structure of Mercy Corps Energy 4 Impact in the region and will share the organization’s values. S/he/they will have experience with GESI analyses and assessments in development programs, including supporting implementing partners to incorporate GESI in their activities. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.

Living Conditions / Environmental Conditions

The position is based in Nairobi, Kenya and requires up to 15% travel to support in-country field activities.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

Applications will be reviewed on a rolling basis. Only shortlisted candidates will be contacted. Female candidates are highly encouraged to apply. 

Mercy Corps does not charge any fees at any stage of the recruitment process.