UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.
And we never give up.
For every child, a chance!
How can you make a difference?
Under the close supervision and guidance of the Human Resources Manager, the Human Resources Associate provides administrative, procedural and operational support and assistance to the efficient implementation of a broad range of Human Resources functions for all categories of staff in his/her office, ensuring accurate and timely delivery that is in compliance with UNICEF HR rules and regulations.
1. Support to business partnering
- Support the business partners in developing initiatives to encourage employee well-being and employee recognition schemes.
- Support the management of change processes by advising clientele on changes to HR processes under the guidance of an HR Business Partner.
- Support the business partners in assisting clientele in using HR systems such as talent management, agora, and achieve.
2. Support in the processing of entitlement and benefits
- In consultation with supervisor and HR Business Partners, analyze, research, verify, and compile data and information on cases that do not conform to UN or UNICEF’s HR Rules & Regulations, to support the consistent and equitable application of decisions and implementation of agreed upon action.
- In consultation with the supervisor and HR Business Partners, analyze, research, and verify the information for the purpose of responding to staff queries on areas related to benefits and entitlements.
- Initiates the processing of a wide range of personnel actions in accordance with UNICEF rules and regulations, by ensuring all relevant forms and actions are completed by staff and forwarded to the GSSC.
- Maintains and prepares all personnel-related records and files, ensuring all information on each staff member is up-to-date and accurate.
3. Support in recruitment and placement
- Prepares and circulates internal and external advertisements.
- Liaises with candidates in the various stages of the recruitment process.
- Initiates and follows up on reference checks and academic verifications and ensures the completion of other background checks.
- Monitors the life-cycle of the recruitment process to track and update the supervisor and HRBPs as necessary.
4. Support in organization design and job classification
- Participates in the review of GS positions-specific JDs, ensuring effective application of ICSC methodology.
- Drafts and edits of job descriptions to be submitted for classification for review by the supervisor.
- Supports the HRBPs to follow up and liaise with HQ and RO over the status of requests to ensure timely completion.
- Supports preparation of documents to be submitted for classification to RO and NYHQ, ensuring completeness of documentation.
- Monitors the life-cycle of all job classification requests to facilitate recruitment and organization planning.
- Compiles and analyses information and statistics related to posts and staff for reports on staffing trends.
- Analyze, research, verify, and compile data that facilitates the preparation of workforce planning reports for the supervisor to review against benchmarks i.e. Gender and geographical balance and other recruitment-related key performance indicators.
5. Support in learning & capacity development
- In consultation with supervisor/L&D HR Officer, researches and analyses data and information to help identify training needs within his/her office for the development of learning plans and other targeted training interventions.
- In consultation with supervisor/L&D officer, researches, analyzes, verifies, and compiles information on external training courses available and educational institutions to help supervisor decide on learning programmes that address learning gaps in his/her country office.
- Assists team in organizing and conducting courses, workshops, and events by participating in exercises that aim to build the capacity of stakeholders.
- Develops and processes contracts for institutions providing training and courses, ensuring compliance with UNICEF rules and regulations.
- Assists team in organizing and conducting courses, workshops, and events by preparing and organizing the distribution of materials for participants, ensuring availability of training venues and required equipment and supplies, while providing logistical and secretarial support at workshops and events as necessary.
- Supports tracking of the performance management cycle processes, ensuring the timely distribution and enhancing the timely completion and return of appraisals.
6. General office support
- Drafting and/or processing a variety of correspondence and other communications.
- Setting up and maintaining HR files/records (electronic and paper).
- Scheduling appointments and meetings.
- Maintain and generate automated databases containing HR-related statistics and generating periodic reports; and performing a variety of administrative duties (e.g. leave recording, etc.
7. Duty of Care
- Support and assist in the security and medical evacuations of UNICEF personnel. Maintain tracking records of staff and families to provide accurate information in case of emergency.
8. Support HR Data Analytics
- Compile HR data to help inform strategic decision-making on HR processes and strategies.
- Support data collection to optimize data quality.
- Coordinate with HRBPs and clients to provide assistance in their HR information management.
To qualify as an advocate for every child you will have…
- University degree in human resources, business administration, psychology, law, or business courses related to the work of the organization. Certification in Human Resources will be considered an asset.
- A minimum of 6 years of progressively responsible human resources administrative or clerical work experience is required
- UN/INGO experience is considered an asset.
- Developing country work experience and/or familiarity with emergencies is considered an asset.
- Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.
For every Child, you demonstrate…
UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values
UNICEF competencies required for this post are…
(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.
During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.
UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.
We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.
Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station, which will be facilitated by UNICEF, is required for IP positions. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.
Advertised: E. Africa Standard Time
Deadline: E. Africa Standard Time