Requisition ID: req38011

Job Title: GBV Case Worker-Psychosocial

Sector: Women Protection & Empowerment

Employment Category: Fixed Term

Employment Type: Full-Time

Open to Expatriates: No

Location: Kakuma, Kenya

Job Description

The IRC Kenya Country Program is currently implementing the first phase (years 2022-2024) of its ten-year Strategic Action Plan 100 (SAP 100) focusing on five outcome areas which include ensuring safety from harm, improving health, growing access to education, improving economic well-being, and ensuring people have the power to influence decisions that affect their lives. Across these five sequent areas, IRC works to address gender inequality in order to understand and address the outstanding needs and barriers to progress facing women and girls who represent the majority of those displaced.

The GBV Case Worker – Psychosocial will support the successful implementation of all psychosocial activities and provision of quality individual case management including direct counseling to GBV survivors. Together with the Snr. WPE Officer and other WPE/GBV workers they will support in the provision of training and supervising GBV Community Workers to respond to cases of GBV in the camp and enhance effective integrated case management. This includes providing on-job training and mentorship for community workers and applying community monitoring and feedback systems to strengthen the case management service delivery.

Key Responsibilities

Case Management

  • Provide professional and confidential services to survivors of GBV, grounded in the IRC’s multidisciplinary, survivor-centered case management approach.
  • Support and build capacity of systems in individual case management for survivors and persons at-risk of GBV.
  • Strengthening GBV case management oversight as well as safe and ethical data collection, analysis of GBV trends and ensure quality prevention and risk mitigation interventions.
  • Ensure the GBVIMS is accurately updated on a regular basis.
  • Identify gaps that exist in programming areas that require targeted interventions and campaigns based on case trend analysis.
  • Assessing the effectiveness and relevance of the case management structure and providing revisions, recommendations, and evaluations.
  • Ensuring that all scheduled activity reports -such as progress and monthly reports -are delivered on time and that they are of good quality, according to IRC and UNFPA´s standards. Analyze the received information and compile the necessary report.

Training, Mentorship, and Coaching

  • Supervise and provide training, mentorship, and other technical support to community workers directly involved with the psychosocial component of the International Rescue Committee’s GBV programme.
  • Provide oversight and guidance regarding implementation of psychosocial activities to all community workers to ensure all programme activities meet the safest practice standards.
  • Monitor and supervise case management to ensure that the survivors receive timely and quality services, including capacity building through training and on-job training of community workers.
  • Support the capacity development of staff, partners and other team members, to address GBV and to promote gender equality and the empowerment of displaced women and girls.

Coordination and Networking

  • Foster effective teamwork, and coordination among crossing cutting sectors (protection, health, legal, and psychosocial sectors) to enhance timely identification and mitigation of GBV risks prevention and response.
  • Supporting in developing and maintaining effective working relationships with all collaborators including community leaders, NGOs, government ministries/authorities, UN agencies, social institutions, donors, among others
  • Work in partnership with Snr GBV/WPE Officer to ensure ongoing needs of women and girls are being prioritised and met through prevention-related activities.
  • Monitor monthly community outreach plan with community workers, based on emerging case trends and ongoing needs of women and girls.

Partnership Development

  • Participate in review meetings and psychosocial capacity assessment of the collaborative partners and community-based structures.
  • In collaboration with other GBV actors, redefine and develop a GBV service inventory and referral pathway which are responsive to the needs of the survivors.
  • Assist the Snr WPE Officer in planning and organizing review workshops with partners on maintaining partnership, IRC partnership approach and principles.
  • Build and maintain effective works with communities of concern, local authorities and protection and assistance partners.


  • Fulfill any other duties and responsibilities as assigned.
  • Respect the code of conduct and policies of the IRC and the standards of the GBV team.
  • Adhere and uphold the IRC Way (integrity, service, accountability and equality) at the respective areas of work!

Key Result Areas

The GBV/ WPE Kenya programme goal is to enhance survivor’s utilization of quality services responsive to their needs and strengthen community-based structures and solutions to better protect women and girls, promote their empowerment to access opportunities, services, and support. The GBV case worker will be responsible for psychosocial activities towards achieving the following program objectives.

  • To improve survivors’ access to timely, well-rounded, and quality case management!
  • Strengthened engagement with communities to act in the best interests of women and girls.
  • Invest in social and economic opportunities for women and girls to promote their wellbeing.
  • Leverage partnerships and experience to advocate for priorities of women and girls.


  • Diploma in Social Work, Community Development counseling and/or psychology. A Social Science or related degree is preferred.
  • Minimum 2 years of case management and direct psychosocial/counseling experience with a reputable agency; experience working with survivors of violence preferred.
  • Experience working in a hardship zone /environment is an added advantage.

Required Qualification & Competencies

  • Clear understanding of gender, abuse of power, and issues surrounding violence against women
  • Able to maintain confidentiality, medical ethics and respect for clients at all times.
  • Experience in participatory techniques and community mobilization.
  • Able to lead, train, supervise, facilitate and empower GBV Community Workers in their respective tasks in a professional, respectful and supportive manner.
  • Positive, highly motivated, innovative, with strong organizational and inter-personal skills.
  • Able to coordinate multiple tasks while maintaining attention to quality and detail.
  • Able to work as part of a team.
  • Solid understanding of computer applications, including MS Word and Excel.
  • Willing to work in a hardship area.
  • Fluency in English, including writing clear and concise reports.

Standards of Professional Conduct: The IRC and IRC workers should carry through, the values and principles outlined in the IRC Way – Code of Conduct. These are Integrity, Service, Accountability and Equality. In accordance with these values, the IRC operates and implements policies on Beneficiary Protection; from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other encouraging benefits and allowance.

Kenyan nationals are encouraged to apply. International allowances are not available for this position. Salary and employee benefits are compliant to the Kenyan NGO Sector.

IRC is an Equal Opportunity Employer and considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.


Please take note that International Rescue Committee (IRC) does not ask for any fees in connection with its recruitment processes