Job Purpose:
Responsible for contributing to building the Britam’s corporate image through effective public relations among external constituents and strengthening relationships with media.
Key responsibilities:

  • Maintain relationships and partnerships with journalists, media outlets and respond to media enquiries.
  • Draft press releases, keynote speeches and promotional material.
  • Analyzing and monitoring media coverage.
  • Participate in developing and delivering training staff on media and communications skills.
  • Receive and analyze customer complaints and recommend necessary communication to win and retain stakeholders’ confidence in the company.
  • Collaborate with internal term (e.g. marketing) to ensure that promotional material and publications adhere to the brand guidelines.
  • Assist to produce communication products to enhance internal communications by meeting the information needs of staff and increasing their understanding of the vision and mandate of the department.
  • Keep the staff well informed on public policy issues, debates and trends and providing proactive advice on the impact and relevance of issues to the department /company.
  • Organize and manage corporate events.
  • Writing publications including newsletters, annual reports and speeches.
  • Deliver on performance requirements as defined in the departments’ strategy map, balanced scorecard and Personal Scorecard.

Key Performance Measures:
As described in your Personal Score Card.


Knowledge, experience and qualifications required

 Knowledge, experience and qualifications required:

  • Bachelor’s degree in Marketing, Communication, Journalism or a related field.
  • 3-5 years’ experience in a similar position.
  • Experience managing media relations.
  • Strong communication ability (Both oral and written).
  • Excellent organizational skills.
  • Ability to work well under pressure.
  • Experience in the marketing and corporate affairs industry will be an added advantage.

Technical/ Functional competencies:

  • Excellent written and oral communication skills.
  • Excellent networking, interpersonal and presentation skills.
  • Flexibility and adaptability.
  • Exposure/experience in a busy media house or PR agency.
  • Communications Skills.
  • Excellent customer service skills.
  • Knowledge in Diversity management.
  • Ability to drive change.
  • Stakeholder Management.
  • Report writing-ability to develop reports.
  • Strategic Planning.
  • Decision making –ability to make strategic decisions in a timely and effective manner.
  • High moral and ethical standing.
  • Highly motivated.

How to apply

Apply online at Britam e-Recruitment portal