Job Purpose:
Responsible for contributing to building the Britam’s corporate image through effective public relations among external constituents and strengthening relationships with media.
Key responsibilities:
- Maintain relationships and partnerships with journalists, media outlets and respond to media enquiries.
- Draft press releases, keynote speeches and promotional material.
- Analyzing and monitoring media coverage.
- Participate in developing and delivering training staff on media and communications skills.
- Receive and analyze customer complaints and recommend necessary communication to win and retain stakeholders’ confidence in the company.
- Collaborate with internal term (e.g. marketing) to ensure that promotional material and publications adhere to the brand guidelines.
- Assist to produce communication products to enhance internal communications by meeting the information needs of staff and increasing their understanding of the vision and mandate of the department.
- Keep the staff well informed on public policy issues, debates and trends and providing proactive advice on the impact and relevance of issues to the department /company.
- Organize and manage corporate events.
- Writing publications including newsletters, annual reports and speeches.
- Deliver on performance requirements as defined in the departments’ strategy map, balanced scorecard and Personal Scorecard.
Key Performance Measures:
As described in your Personal Score Card.
Knowledge, experience and qualifications required
Knowledge, experience and qualifications required:
- Bachelor’s degree in Marketing, Communication, Journalism or a related field.
- 3-5 years’ experience in a similar position.
- Experience managing media relations.
- Strong communication ability (Both oral and written).
- Excellent organizational skills.
- Ability to work well under pressure.
- Experience in the marketing and corporate affairs industry will be an added advantage.
Technical/ Functional competencies:
- Excellent written and oral communication skills.
- Excellent networking, interpersonal and presentation skills.
- Flexibility and adaptability.
- Exposure/experience in a busy media house or PR agency.
- Communications Skills.
- Excellent customer service skills.
- Knowledge in Diversity management.
- Ability to drive change.
- Stakeholder Management.
- Report writing-ability to develop reports.
- Strategic Planning.
- Decision making –ability to make strategic decisions in a timely and effective manner.
- High moral and ethical standing.
- Highly motivated.
How to apply
Apply online at Britam e-Recruitment portal